Whatever the reason, here are some solutions you may apply to Fix Scanner Not Working “Cannot communicate with the scanner” applicable on Windows 10, 8.1, and 7 PC. ![]() Again printer & scanner USB not connected properly, scanner related service not running, corrupted system files also result “ Cannot communicate with the scanner” especially if the problem started after the windows 10 upgrade them there is a change may the driver corrupted or not compatible with the current Windows 10 version. ![]() There is a various reason that causes scanner stop working, but Incompatible Printer/scanner driver is the most common reason behind this problem. This happens with both PCs using the appropriate software and also using the Windows Scan software in Windows 10 and the free version from the App store.” Scanner then hangs and it takes Task manager to end task before I can use it again. scanner not working after Windows 10 upgradeĪs users shared the following issue on Microsoft forum as : “Using the Canon software for Windows 10 (64bit) I press preview scan and the scanner runs through its cycle and produces a preview, I then press Scan, the scanner gets 28% of the way down the bed and stops. ![]() For some others scanning process is stuck, scanner hangs (not responding). As the same printer and scanner working properly on PC/Laptop installed windows 10 20H2 update, But after installing windows update System Cannot communicate with the scanner. Soon After a recent windows 10 (version 21H1) upgrade, a number of users report being unable to connect to printers and scanners.
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